Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Romero

David Romero

May 2, 2025

5  out of  5
rating by David Romero
"Having a local agent that you can call and talk to, and who recognizes you, is the single most valuable trait that I look for in an insurance company. State Farm was there for me after hurricane Milton. They didn’t just provide money, they helped me rebuild my life. And the direction I went has been up and I want everyone to know how pleased I am with them. Thanks State Farm!"
Profile photo of Alberto Ramos

Alberto Ramos

May 1, 2025

5  out of  5
rating by Alberto Ramos
"Very good experience and helpful with her."
We responded:
"Alberto, our goal will always be to leave you with a satisfying experience! Thank you for taking the time to share this! - Jorel "
Profile photo of Paul Smeby

Paul Smeby

May 1, 2025

5  out of  5
rating by Paul Smeby
"Had a great experience at State Farm. Shaya was very knowledgeable with her products and guided us through the process. Thank you Shaya."
Profile photo of Terri L Porter

Terri L Porter

April 30, 2025

5  out of  5
rating by Terri L Porter
"Very friendly, explained everything in detail where I understood. Policy was less than my previous insurance. I will recommend to family and friends. Thanks Jorel Rodriguez."
Profile photo of Donna P

Donna P

April 30, 2025

5  out of  5
rating by Donna P
"This is my first experience with State Farm Insurance for my auto coverage, and I'm especially glad that account manager Shaya Hariley took care of setting up my account. She patiently answered my many questions, quickly sent me all the information and requisite forms I needed, and in general made switching auto insurance smooth and stress-free. Time will tell about State Farm as my insurance company overall, but so far the people I've spoken to at the Jorel Rodriguez office in Oviedo have been helpful, kind and professional. I can without hesitation recommend them."
Profile photo of Betty Boopy

Betty Boopy

April 28, 2025

5  out of  5
rating by Betty Boopy
"Had the pleasure of working with Teresa over at State Farm in Oviedo and she was great! She got me all the discounts and savings I was entitled too."
We responded:
"Hello, thank you for your kind words! I'm glad to hear that our team has been prompt and professional in handing you insurance needs. We truly appreciate your feedback and look forward to serving you again soon! - Jorel "
Profile photo of Kay Davis

Kay Davis

April 21, 2025

5  out of  5
rating by Kay Davis
"Shayla was a great representative to work with at Sate Farm. She was very pleasant and help me and my family save a TON of money on new car insurance. Give her a call, you will not be disappointed!!!"
We responded:
"Kay, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Jorel"
Profile photo of Joan Miller

Joan Miller

April 18, 2025

5  out of  5
rating by Joan Miller
"Polite Lots of patience Very interested listening to my concerns Highly recommend Thank you"
We responded:
"Joan, I’m so happy that our team has provided you with an enjoyable insurance experience. My team and I are grateful for your business. - Jorel"
Profile photo of Amy Thompson

Amy Thompson

April 16, 2025

5  out of  5
rating by Amy Thompson
"Insruance agent Shaya hariley was just a please to work with for my insurance needs very patient, informative and polite and made sure i understand everything regarding the policy and other benefits. Thank you for being such a big help."
We responded:
"Amy, I’m so glad that your experience with our team has led you to share such kind feedback with us. We can’t thank you enough for sharing! - Jorel"
Profile photo of Tyasia Love

Tyasia Love

April 15, 2025

5  out of  5
rating by Tyasia Love
"I truly am beyond impressed and grateful for Shaya. She listened to my concerns and created the best plan of action for me while making sure I was comfortable with every step. She did not give any attitude when I asked her a million questions. She explained everything in great detail. Her personality is top tier. State Farm is truly lucky to have her. Lastly, she always followed up with me to make sure we were clear on our next steps. Not one time she is drop the ball with my quote or policy. I am so happy to meet someone like her. I know I am in the right place."
We responded:
"Thank you for sharing this awesome feedback about Shaya's service, Tyasia. The best compliment my team and I can get is being recommended to others! - Jorel"
Profile photo of Bladesofolympus

Bladesofolympus

April 11, 2025

1  out of  5
rating by Bladesofolympus
"Giving them a one star because they tried to help but with no luck. We opened a policy October 2024. 2 months later we received a letter stating that we need to sign uninsured motorist. We took the paper to our local office they said we signed that paper already we didn't have to worry about it. The letter came back again a month later took it back to our office and front office manager said we needed to sign it. Since the paper was not signed within a certain time frame we now owe extra money. The office said they were going to back track it n everything was going to be fine. Well they lied because we received a notice that our policy was going to get cancel. They took it to underwriting. They told us they found the paperwork but wasn't submitted intime. They told us we needed to pay because corporate was blaming them for that mistake and our local office was blaming corporate. We had to pay the extra money."
We responded:
"I appreciate your feedback and sincerely apologize for the confusion and the frustration this has caused. I've been working with State Farm corporate this week, and they agreed with me that you should not have to pay for something that wasn't properly communicated, and most importantly you all did what you were supposed to do. I received confirmation this morning the issue will be resolved dating back to when the issue started. If you have a few minutes, give me a call and I'll be more than happy to share this information with you. Again, I do apologize for the inconvenience. We pride ourselves on giving great customer service, which is why we have almost 200 five-star reviews. Your feedback was very helpful to continue working with my team on meeting the needs of all our clients."
Profile photo of Lesa Pelton

Lesa Pelton

April 4, 2025

5  out of  5
rating by Lesa Pelton
"I just re-signed back up with State Farm after throwing All State to the curb again my representative made it easy to switch my policy and my policy went down over $200 for six months. Pays to shop."
We responded:
"Thank you for your feedback, Lesa! We're so glad to hear that you found our team helpful in finding the right insurance for you. If you need any more assistance in the future, we're here to help. We appreciate your trust in us! - Jorel "
Profile photo of aoaklee

aoaklee

April 2, 2025

5  out of  5
rating by aoaklee
"understanding that things are tough and getting tougher this year. I can only rave about Bianca, At State Farm Ins. She is incredibly responsive 100% of the time more than willing to help out, explain and go the extra mile! I was not scolded in insurance throughout life, but I can honestly say I am in very, very good hands now!! Thank you for always being on the other end, thank you for all of your help and insight, Thank you for you, Bianca! You have far exceeded and been the best I’ve ever worked with!"
We responded:
"Hello, thank you for your kind words! We’re delighted to hear that Bianca was able to assist you and that you had a positive experience. We appreciate your feedback and look forward to helping you again in the future! - Jorel "
Profile photo of Chad Uglem

Chad Uglem

April 1, 2025

5  out of  5
rating by Chad Uglem
"Great experience, Shaya is a very professional agent. She saved me 95,00 per month on my Auto Ins. and my mom and dad even more. Thanks Shaya!"
We responded:
"Chad, thank you so much for taking the time to leave such a thoughtful review! It's always our goal to provide top notch customer service. We truly appreciate you, and we’re grateful to have the opportunity to take care of your insurance needs. If you ever need anything in the future, don’t hesitate to reach out! - Jorel "
Profile photo of J. N9N

J. N9N

March 28, 2025

5  out of  5
rating by J. N9N
"I've known Lady T. (Theresa mgr) for 3+years now and it's been like a sister from another mother lol she's always straight forward with me helps me get the best available discount follow up is amazing great conversation greater people SHOUT OUT TO BYONCA i only communicate with these two agents luv ya ladies SMILE ON YOUR FACE LAUGHTER IN YOUR HEART thanxs for being MY neighbor JC.357"
We responded:
"Hello, I greatly appreciate the time you have taken to share this positive feedback. Our team will always be here to assist with your insurance needs. - Jorel"
Profile photo of Joy Kanter

Joy Kanter

March 26, 2025

5  out of  5
rating by Joy Kanter
"The representative I spoke with was very friendly and helpful. And they were able to save me over $400 a year and my premium on car insurance."
We responded:
"Joy, the experience that you have with us should always be a shinning part of your day. We appreciate your business. - Jorel"
Profile photo of Adriana

Adriana

March 26, 2025

5  out of  5
rating by Adriana
"Shayla the account manager gave me the best service and explained everything that I had doubts with. I got a new great rate."
We responded:
"Adriana, we will always do our best to make sure these processes are as seamless as possible! Thank you for sharing. - Jorel"
Profile photo of Shanae Crawford

Shanae Crawford

March 26, 2025

5  out of  5
rating by Shanae Crawford
"Amazing customer service!!! I have been a customer at this location for almost 5 years and they go out of their way to make your experience exceptional. Recently worked with Bianca! She was incredibly helpful, patient, and knowledgeable. She took the time to explain all my coverage options and made sure I got the best policy for my needs. Her professionalism and friendly attitude made the entire process smooth and stress-free. If you're looking for great customer service, I highly recommend reaching out"
We responded:
"Shanae, please know that my team and I will always be here to help support your insurance needs. Thank you. - Jorel"
Profile photo of ella morales

ella morales

March 20, 2025

5  out of  5
rating by ella morales
"Had to come back to State Farm. The impeccable customers service that Theresa has provided from day one has been unmatched. Detailed, smooth, family oriented and laughter has been my experience first time and still with me coming back. Prices are awesome as well. Thank you so much Theresa for being AMAZING, State Farm should be extremely proud to have you apart of their team."
We responded:
"Thank you so much for taking the time to leave us a five-star review, Ella! We greatly appreciate your kind words and are thrilled to hear about your positive experience with our customer service. - Jorel"
Profile photo of Angel Sostre

Angel Sostre

March 20, 2025

5  out of  5
rating by Angel Sostre
"Thanks Shaya! Great service and helped me out a lot answering questions on the different quotes you guys offer. Quick and straight to it! I will be recommending all my family and friends to check you guys out when in need of coverage. Thanks a lot!!!"
We responded:
"Angel, it is always our mission to provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Jorel"
Profile photo of Sharon

Sharon

March 19, 2025

5  out of  5
rating by Sharon
"Shaya is helpful, knowledgeable and very professional, she is the reason I am now with State Farm! Shaya you rock!!!"
We responded:
"My team and I will always go above and beyond to exceed your customer service expectations, Sharon! Call us anytime. - Jorel"
Profile photo of Clawson Inspection

Clawson Inspection

March 19, 2025

5  out of  5
rating by Clawson Inspection
"Bianca was very helpful! She got my fiancé and I a better price with better coverage over progressive insurance that we’ve been there a little over a year. Quick to respond and very courteous! I recommend anyone reading this review to go through her and the office she works for!"
We responded:
"Hello, I’m happy to hear we could provide you with a positive insurance experience. Thank you for trusting our agency to keep you covered! - Jorel"
Profile photo of Concha Baquera

Concha Baquera

March 14, 2025

5  out of  5
rating by Concha Baquera
"I been talking with Bianca and she was very professional and she explained to me everything on my policy"
We responded:
"We will always strive to leave you with a wonderful customer service experience, Concha! We're grateful for the trust you have in our agency to serve and protect you each day! Thank you. - Jorel"
Profile photo of Brittany Berkowitz

Brittany Berkowitz

March 10, 2025

5  out of  5
rating by Brittany Berkowitz
"This is a great office! Theresa went above and beyond with my insurance needs and always a quick and thorough response to all my questions."
We responded:
"Brittany, thank you for your kind review and feedback about Theresa! My team and I will always work hard to make sure your customer experience is positive. - Jorel "
Profile photo of Charles La Barbera

Charles La Barbera

March 8, 2025

5  out of  5
rating by Charles La Barbera
"Shaya was the agent I dealt with. She was very knowledgeable and provided me with a car insurance policy at a reasonable price. A+++"
We responded:
"Charles, I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - Jorel "